American Express Loyalty Program Case Study

Spring Event Presentations from Loyalty Fraud Prevention Conference 2. May 2. 01. 7 2. May 2. Event Overview This conference was a gathering of executives from multiple industries responsible for fighting the growing problem of loyalty program fraud. As companies improve their defenses against credit card fraud, it is driving fraud to a new channel loyalty programs. Loyalty Program fraud is also made worse by consumers not treating loyalty accounts as they would their bank account. With the result that their rewards are long gone before consumers realize that the miles for their next dream vacation or flight have been stolen. As yet, law enforcement agencies are not actively involved in looking at loyalty fraud cases, leaving both Loyalty Programs and consumers without this support. American Express Loyalty Program Case Study' title='American Express Loyalty Program Case Study' />Our big list of the best referral program examples out there right now. Weve analyzed how companies are creating profitable referral programs. Get the latest news and analysis in the stock market today, including national and world stock market news, business news, financial news and more. The digital world is a very populist force, leveling the world between rich and poor, educated and uneducated. In our case, an organization with a name like. American Express Loyalty Program Case Study' title='American Express Loyalty Program Case Study' />The conference examined all aspects of this complicated issue, while also serving to launch the Loyalty Fraud Prevention Association LFPA. Event Theme Beating the Fraudsters The event shared best practices to reduce loyalty fraud, improve margins and beat the fraudsters. It also offered networking opportunities to meet industry peers to help you achieve these objectives. Amazon. com case study Amazons business strategy and revenue model A history and 2014 update Ive used Amazon as a case study in my books for over 10 years now since. Case Solution Reinventing Officers Choice Whisky Spoiled for Choice by Tanuka Ghoshal, Geetika Shah, Arun Pereira Case Solution Congestion in Cafe 67 by Robert D. Gomez Peer Scam here. Scroll down to see the agenda. To obtain the presentations from this event, click on the button above for Sign up for Conference Presentations and request those from the 2. Loyalty Fraud Prevention Conference Spring Event. Note This request form is managed by Ai Conferences, the event organiser which organised this conference on LFPAs behalf. Symposium Agenda Beating the Fraudsters May 2. Pre Conference Loyalty Fraud Discussion Group. Welcome Networking Reception. May 2. 01. 78 0. Breakfast, Registration Networking. Chairmans Welcome Remarks Introductions Michael Smith, Co Founder, Loyalty Fraud Prevention Association. Keynote Ensuring your Loyalty Program Rules dont invite the fraudsters David Andreadakis, VP Loyalty Strategy, Kobie Marketing. Keynote IT Security Your Loyalty Program Jon Pitts, MD USA, Foregenix. Coffee Break Networking sponsored by Kount  1. Identity Security and the Dark Web Lars Holmquist, SVP Group Business Development The Americas, Collinson Group. Loyalty Program Security Best Practices report from the LFPA Working Group other LFPA updates Peter Maeder, Secretary, Loyalty Fraud Prevention Association Trent Reeve, CISO, Bridge. Solutions Janice Li, Associate Director Marketing Program Risk Management, Marriott International SPG Program1. Group Lunch Networking. Hybrid Analytic Approach to Loyalty Fraud. Greg Henderson, Senior Director Fraud Security Intelligence, SASFraud presents itself in many ways, and fraudsters are constantly evolving how they perpetrate fraud. As people find more ways to defraud organizations with loyalty programs, it becomes important for these organizations to find proactive ways to address this potential fraud. This presentation will cover a variety of techniques that can be used to detect and prevent loyalty fraud, including business rules, peer group analysis, fraud models, and social network analysis. As we review these techniques, we will highlight the pros and cons of each technique and highlight how a hybrid approach to loyalty fraud that incorporates multiple techniques is more effective than using the techniques in isolation. Why Fraudsters Love Loyalty Programs Don Bush, VP Marketing, Kount. Your Company Has Been Breached, Now What How to Manage Communications with Your Best Customers and to Control Your PR Crisis This was the most controversial presentation from the 1st Loyalty Fraud Prevention Conference held in London in November 2. Vanessa Horwell, Chief Strategy Officer, Think. Ink. 14 3. 0 1. Coffee Break Networking sponsored by Pindrop. Cooperating with Law Enforcement to Stop Loyalty Fraud Chad Hunt, SSA Computer Intrusion Squad, Federal Bureau of Investigation FBI1. Lions Den New products and innovations are key to reducing fraud. The Lions Den is a showcase of these where companies are given 5 minutes to pitch their payment or fraud prevention related innovation live unrehearsed to our board of industry executive Lions. Honest critical feedback on the product sales pitch is then provided in front of our conference audience. Pitching Companies Pindrop Theseuss Spy. Cloud. Chief Lion Judge Len Covello, CTO, Engage People. Lions Judges Randy Farmer, Sr. Analyst Threat Operations, Macys Joao Frias, Head of Global Fraud, Payments Compliance, TAP Portugal Advisor, Loyalty Fraud Prevention Association Erik Lagesen, Vice President Business Development, SIMPLENIGHTLion Tamer Moderator Michael Smith, Co Founder, Loyalty Fraud Prevention Association. Quantifying Loyalty Fraud Laura Hudelbrink, Product Manager, Connexions Loyalty. Loyalty Fraud Prevention Case Study An Airline Story Lance Sleeper, Director Operations Airline Strategy, Shape Security. Closing Panel Discussion Wrap Up Summary Discussion. What can be done to stop loyalty fraud Moderator Bill Hanifin, CEO, Hanifin Loyalty. Panellists Nick, Boccone, VP Infrastructure Security, Engage People Trent Reeve, CISO, Bridge. Solutions Joao Frias, Head of Global Fraud, Payments Compliance, TAP Portugal Advisor, Loyalty Fraud Prevention Association Jon Pitts, MD USA, Foregenix. Drinks Networking. Want to see what there was to do and see in Atalnta Checkout this free guide from Arrival. Guides. Copyright 2. Loyalty Fraud Prevention Association Limited. All Rights Reserved. The following companies participated Accertify. ACI Worldwide. Aeroflot. Aeroplan. AIMIAAmerican Express. Augeo. Breakaway Loyalty. Bridge. 2 Solutions. Cartera Commerce. Collinson Group. Connexions Loyalty. Cyber. Source. Discover Financial. Engage People Inc. Expedia. Federal Bureau of Investigation FBIFirst Citizens Bank. Hannifin Loyalty. Hilton. Intercontinental Hotels Group IHGKobie Marketing. Kount. Loyalty Edge. Loyalty Fraud Prevention Association LFPAMacys. Maritz. Marriott Rewards. Master. Card. Perseuss. Pindrop Security. Pw. CRed Roof Inns. SASShape Security. Spy. Cloud. SPG, Marriott International. Southwest Airlines. TAP Portugal Airlines. Theseuss. Think. Ink PRUnited Airlines. VISAWyndham Hotel Group. Photo London venue of the 1st LFPA Conference held in November 2. This conference, held in London in November 2. Ai for the Loyalty Fraud Prevention Association. It was a first worldwide gathering of executives from multiple industries responsible for fighting loyalty program fraud. Its theme was Are you really protected You may request to download its presentations below. To obtain the presentations from this event, click on the button above for Sign up for Conference Presentations and request those from the 2. Loyalty Fraud Prevention Conference. New America. Founded in 1. New America is a think tank and civic enterprise committed to renewing American politics, prosperity, and purpose in the Digital Age. We generate big ideas, bridge the gap between technology and policy, and curate broad public conversation.